Frequently Asked Questions — Wood-n-Crate Event Rentals

Costs vary based on guest count, the items you need, and your venue location. As a general guide, our farm table sets run in the range listed on our pricing page, and our full inventory pricing list is available as a free download there. We have a $1,000 order minimum for delivered orders, which ensures we can provide full-service setup and teardown. Smaller orders may qualify for will-call (warehouse pickup) at no minimum.

Yes — our delivered order minimum is $1,000. This covers the logistics, delivery, and setup that make our service full-service and stress-free. We maintain the right to waive the minimum for weekday or off-season events. If your needs are smaller, you may be able to pick up select items directly from our warehouse with no minimum. Not all items are available for self-pickup, so contact us to confirm.

We believe in transparent pricing. Beyond your rental total, here are the fees that may apply:

• Delivery fee (based on distance)
• Terrain Fee — 5% of your order if stairs or long carry distances are disclosed in advance; 15% if disclosed less than two weeks out
• After-Hours Pickup fee — if same-night pickup begins after 10:30pm
• Late return or damage fees for will-call orders

Yes — we offer discounts for military members and first responders (ID required), returning customers, and wedding/event planners who serve as our primary point of contact. Let us know when you reach out and we’ll apply the right discount to your quote.

We do. If you have a written quote from another professional event rental vendor in the Phoenix area for a comparable item — including all delivery and setup fees — share it with us and we’ll do our best to beat or match it.

It depends on your event date. Our busiest months are October–November and January–May — for those months, we recommend booking 8–12 months in advance. Six months out is cutting it close. For December and June–September events, booking within 6 months typically still gives you good availability. That said, our farm tables are often 80–90% booked two months out, so reaching out early is always the right move.

You have three options — choose whatever works best for you:

1. Visit our warehouse — Schedule a free one-on-one Inventory Tour using our Calendly page. You’ll see items in person and we can start your order on the spot.
2. Submit an availability check online — Fill out our Check Availability form with your event date and items of interest.
3. Use our Wishlist Tool — Build a list of items and quantities at woodncratedesigns.com/gallery and we’ll return a detailed quote within a few hours.

We require a 50% non-refundable deposit to secure your rental order. The remaining balance is due two weeks before your event date.

Absolutely. Our warehouse/showroom in Apache Junction is open by appointment. Use our Calendly link to schedule a free one-on-one Inventory Tour. It’s a great way to see the quality and scale of our pieces before committing.

Yes — full-service delivery, setup, and teardown is included with every delivered order. Most of our pieces are heavy and require assembly, so our team handles everything on-site. You won’t be lifting a farm table on your wedding day.

We’ll confirm your delivery and pickup windows via email two weeks before your event. Our standard delivery is a morning-of, two-hour arrival window (excluding Sundays). If our schedule allows, we’ll deliver the day before at no extra charge — but if you want to guarantee a day-before delivery at booking, there’s an additional partial day’s rental fee. Standard pickup is within an eight-hour window the day after your event (excluding Sundays). Same-night pickup after 10:30pm incurs an After-Hours fee.

Yes, for venues with strict arrival windows, we accommodate specific delivery or pickup times upon request — no extra charge for this.

Our standard rental period is one calendar day. For a Friday wedding, that means access from Friday morning (as early as 9am) through Saturday morning (as late as 9am). Extended rental periods are available based on availability, and additional daily rates apply.

Please clear table decor, lightly clean surfaces, and stack items accessibly. Anything delivered in boxes — candles, hurricanes, etc. — should be returned to the same boxes. If you paid for curbside delivery, curbside return applies too. Our team does the heavy lifting; we just ask that items are ready and organized.

Arizona summers (June–September) are hot — daytime temperatures regularly exceed 105°F in the Phoenix Valley. For summer outdoor events, we recommend: scheduling your ceremony and reception for the evening (6pm or later), providing shade structures or renting a venue with covered outdoor space, and renting patio heaters for fall/winter nights when desert temperatures drop quickly after sunset. Our team has set up hundreds of Arizona outdoor events and can share what’s worked well at specific venues.

Yes. We’ve delivered to wedding venues, state parks, ranches, private estates, and backyards across the Phoenix Valley — including locations at Desert Botanical Gardens, various Scottsdale venues, and East Valley properties. Some venues have preferred vendor lists; we’re happy to confirm whether we’ve worked with your specific venue or reach out to coordinate directly.

Absolutely — backyard weddings are one of our specialties. Our team is experienced navigating residential settings, including grass and hard surface setups. Just let us know about any terrain challenges (stairs, gates, limited truck access) when you book so we can plan accordingly.